RIPPED OFF - Central Station Records eBay

[tweaknads]

Did you know that Central Station Records has a store on eBay (csr_sydney)??

I’ve been shopping at Central Station Records for over 10 years and recently I made a purchase from their eBay store. I didn’t even know it was Central Station until the package arrived with the CSR logo ...the shipping was fast, but one of the 2 pieces of Serato vinyl was so warped it wouldn’t even play. I’m sure they knew the record was damaged before it was posted, as it was out of its shrink wrap with finger prints when I received it.
It couldn’t have been warped in the post as both of the records were packed together tight, but only 1 was warped.

When I informed CSR, they emailed me saying they would NOT swap or exchange the item, as “Vinyl can easily be warped by sun or the way they are left lying around”

I’ve looked through their feedback and found other customers have been sold SAMPLE PRODUCT NOT FOR SALE.

It now seems obvious that CSR are selling, sample, seconds and B-grade stock on eBay, but passing it off as A-grade.

BEWARE Central Station Records eBay

Don’t get ripped as I did - TwEaK

[Random_Kiwi]

That sucks man...ring them and abuse the fuck out of them...threaten to call Fair Trading and inform eBay of what you believe they're doing, they'll take notice man!

[tweaknads]

That sucks man...ring them and abuse the fuck out of them...threaten to call Fair Trading and inform eBay of what you believe they're doing, they'll take notice man!

Thanks Random Kiwi. I've already done the ring and abuse. The owner wouldn't even come to the phone {:-(

[archietech]

ring the ACCC, sounds a bit lame but they'll fix it up for you 100%. my mate did it only yesterday infact hehe

also this all sounds really dodgy!

[DJ D one]

You might also complain on ebay if the item is different from description, if you paid via paypal, you may as well lodge a complaint there. In your case you might have one of the dick heads that work there, switch the Vinyl without the owners knowing...who knows, it only take a dodgy guy in the shipping department. In any case CRS should at least send you a replacement vinyl...

In this kind of story, time is the essence, hopefully you have advised them straight away.

D1

[tweaknads]

You might also complain on ebay if the item is different from description, if you paid via paypal, you may as well lodge a complaint there. In your case you might have one of the dick heads that work there, switch the Vinyl without the owners knowing...who knows, it only take a dodgy guy in the shipping department. In any case CRS should at least send you a replacement vinyl...

In this kind of story, time is the essence, hopefully you have advised them straight away.

D1

Unfortunately I didn't. I Bought some new needles from the record store and my old Serato vinyl worked fine ...so I didn't open the package for some time.

Got a nasty surprise when I did though :~(

[DJ D one]

I understand, hopefully the way I see it, it is not a costly mistake, but for the future it should serve as a lesson, to check whatever you receive straight away, and in ebay's case have a week to run and test the item, you never know, fault will not show up until a couple of days after when you have fully tested the item. So don't leave feedback straight away.

When time goes by, usually the seller will blame it on you and turn back and say: you should have told us straight away and then add that you did f... up the item yourself...

What i said, might seem harsh on your side, but it is all part of learning...I had similar stuff happen to me in the past, so I am just sharing some experience.

D1

[DJ Fusion]

Based on my dealings with CSR in the past I entirely believe this thread and the OP. I hope you can somehow teach them a lesson and fuck them up a bit.

[tweaknads]

Based on my dealings with CSR in the past I entirely believe this thread and the OP. I hope you can somehow teach them a lesson and fuck them up a bit.

Thanks for the support. I can see you're from the shire, and we all know they don't take shit down there;) I posted this so other people don't get scammed ....and maybe fuck them up a little bit.

[ac1d3o3]

Head office is down in Melbourne which is where you probably got your order from.
So try those guys first!

[Jumpy1]

you can find some bargains on ebay but not always the on going support & service
... go to ur local store next time and get them to order it for you, you might pay more BUT at least when it goes wrong you got somewhere to go!

i weep when i read all the itm forums that say look on ebay/china/os

:/

[Random_Kiwi]

^^^ Yeah, well, what ya gonna do, pay 30-40% more for products just so you support local? Perhaps local should get their A into G and get some price competition with OS and stop people from needing to go OS.

Had this debate many times with people in NZ, as, since we're even further removed, it's even more expensive there. Like go into DMC and buy 2 x Ortofon carts with styli and expect to pay $650+, off the net, $350max. Senheiser cans, $700, off the next, $350max.

Savings like those are going to win out everytime.

But in terms of Serato vinyl, wouldn't imagine them to be that much cheaper as to warrant it???

[gamblore]

^^^ Yeah, well, what ya gonna do, pay 30-40% more for products just so you support local? Perhaps local should get their A into G and get some price competition with OS and stop people from needing to go OS.

Had this debate many times with people in NZ, as, since we're even further removed, it's even more expensive there. Like go into DMC and buy 2 x Ortofon carts with styli and expect to pay $650+, off the net, $350max. Senheiser cans, $700, off the next, $350max.

Savings like those are going to win out everytime.

But in terms of Serato vinyl, wouldn't imagine them to be that much cheaper as to warrant it???

Fucking here here! Shops are in the business of ripping off because no one shops around. If you are going to go in hand over your credit card then you deserve to get burnt with ridiculously high prices. The more people shop around and buy off the net, the more the shops are going to have to start being more competitive!

[DJ Fusion]

Yeah I'd love to shop locally but I'd be mental to do it when I can get gear for around 40% cheaper from the states.

[Jumpy1]

Yeah I'd love to shop locally but I'd be mental to do it when I can get gear for around 40% cheaper from the states.


negotioate with the store, tell em ull buy OS at X$... you never know.

in the DJ retail game there aint much margin on the big brand products (same as loads of electronic retail) ... only the pioneers & panasonics get rich... the shops just do other things to stay in business (rebates.. hires.. selling other stuff.. whatever).

it depends what value you put on warranty, seeing the gear before u buy & support... Saving 40% its probably worth the gamble BUT any less and its probably not

ebay's just got loads of risks, fakes, dodgy deals, unsafe gear. etc

[Jumpy1]

Shops are in the business

not really, business is about staying in business but in retail dj gear there is barely a living to be made ...

good news is most shops have price guarantees so use them find the lowes aus/nz price and take it in to the shop.

[DJ Fusion]

I dont buy from eBay, I buy from stores. The same stores too, the ones with the best service and price.

www.analoguehaven.com are my fave. An EMX goes for about $1200 locally, mine was about $650 delivered with an Australian power supply. If I paid that much locally I'd kick the shit out of myself for being a sucker.

[Jumpy1]

^^ no dout, youd would be stupid to buy local BUT this isnt because your local shops trying to rip you off... most likley the importer/supplier have to much margin for themselves. Dont hate the shops ;)

thx for the link :)

[kasper_flip]

^^ no dout, youd would be stupid to buy local BUT this isnt because your local shops trying to rip you off... most likley the importer/supplier have to much margin for themselves. Dont hate the shops ;)


Yes it does have something to do with the importer but its often got to do with the shop as well. Local shops with little business have to increase their own margin accordingly, in order to make some money.

[Afro thunder]

Bump

Have recently purchased a few records from vinylwarning. First run through, all was fine, tonight i was playing some of the remix sides, and found one of the records is slightly warped like a frisbee... the side i initially played had the middle of the record slightly raised, so plenty of surface area still on slipmat. When i played the reverse side today, found that the thing was spinning all over... could spin it backwards against the direction of the platters n it would spin away lol... kinda like \__/

Anyone had to swap a vinyl with vinylwarning before? Guess i'll email em on monday, but i'm lookin for some hope here!

;D

[gamblore]

How do you store your vinyl? This sounds pretty fishy mate, I got a feeling it something you are doing. From what I can understand from your post, it was fine the first time you played it, a little warped the second time and un playable the third. Am I correct? Or was it fucked up when you got it and didn't realise it till now? :stroke:

[Rouse]

I've returned three or four records to vinylwarning. Just give them a call, they're really good about it.

I was told to pack the record back in the original box, write 'return to sender' on the front and drop it in the post. Then send an email letting them know it's on the way.

When they get the records back they check them and if they deem them to be faulty they get replaced, or you get credit. Easy as.

When they checked the remaining stock of one of my returned tracks, they were all found to be badly warped. I was given credit and my next order was sent express for no extra cost.

Excellent service from the boys at vinylwarning!

[Afro thunder]

Cheers Rouse, that's exactly what i wanted to hear

Gamblore, i store all my records in a record sized box, so they all vertical, just as any vinyl carrying case

Pretty much certain it arrived slightly bent, as the other 5 are all fine

[ChemicalJames]

Someone email them the link to this thread. Might change there minds when they relze 400 people have read it (so far)

[Dee Jay Mikey]

Are your decks in front of your window?

[phresh]

vinyls shouldnt be packaged in shrink wrap anyway, that causes warping itself.

secondly, its not uncommon for new vinyl to be sold with a dish shaped curve in it, ive had many like that & they're usually still usable, you need to learn to be able to adjust your technique so that you can cue/nudge/etc.. regardless of the friction any usable vinyl offers. you'll find every record label has a slightly different spindle hole & that also affects the way each individual record acts on the decks.

[truba]

ride the pitch and problem solved

[DUSTCHILD]

I bought hundreds dollars of records from UK,USA and interstate, not one record ever warped before. There should be no excuses, they should replace your items!

[southern_dan]

i completely agree ^^ there is no excuse for this kind of treatment, i say we hang them up by the *cough*ergh*cough* and make them replace the warped record. maybe even throw in some freebies for your trouble. :rock:

[antis]

i had an issue with vinyl warning and they were really good about and replaced it quickly

[johnjay]

SOME OF my records are so badly dished that even when you ride the pitch, say u increase the pitch, coz its so slippery it increases faster then goes back to the pitch its suppoused to be at

IS THERE A WAY TO ACTUALLY FIX DISHED RECORDS?

I've tried leaving them under a heavy piece of glass for 3 days, i've tried out in the sun, there has to be a way to fix them

[Julian Jason]

SOME OF my records are so badly dished that even when you ride the pitch, say u increase the pitch, coz its so slippery it increases faster then goes back to the pitch its suppoused to be at

IS THERE A WAY TO ACTUALLY FIX DISHED RECORDS?

I've tried leaving them under a heavy piece of glass for 3 days, i've tried out in the sun, there has to be a way to fix them


an old school technique i used to do involved puttin a folded up piece of paper thru the hole of the record and bending it, thus making the hole in the record slightly smaller...then when u put it on the deck u will find than no matter how warped ur rec is, it will be spinning from the hole and not from the platter...ride the pitch a ur away...no worries

crude as it is, it works as long as ur rec isnt so warped that the needle bounces...then ur fucked

[Bracko]

yeah, i do that before i can be bothered to flattern them.

[johnjay]

how do u flatten them?

my records stil play, they just are hard to cue and nudge etc,

takes the fun out of playing with vinyl

like one side is really grippy and the other side the ends dont really touch the platter and its real slppery and hard to cue and when you try to scratch it jumps.



http://youtube.com/watch?v=OweaDWE9j0s&feature=related


^ that doesnt work either

[johnjay]

This doesnt either

http://youtube.com/watch?v=TsJjyHiNDLQ

[SlicyDicer]

And people wonder why vinyl is dead

(this was a blatant troll, if you take it seriously, god help you)

[macc4]

you can buy slipmats for concave/warped vinyl.
cant remember the name of them but saw them
at rockinghorse a couple of months ago.

[Bracko]

how do u flatten them?

my records stil play, they just are hard to cue and nudge etc,

takes the fun out of playing with vinyl

like one side is really grippy and the other side the ends dont really touch the platter and its real slppery and hard to cue and when you try to scratch it jumps.



http://youtube.com/watch?v=OweaDWE9j0s&feature=related


^ that doesnt work either

lots of weight + time. if I'm impatient I'll hit it with a hair dryer for a few min then weight it down, repeat a few times and leave for about a week.

[Julian Jason]

i swear, years ago, 10 + , they used to have a machine at central station that would press and heat the record to make it totally flat...have never seen or heard of one since...

but it was around 15 yrs ago...

[Bracko]

i think recordstore had one, but they wanted something like $3 or $5 per record.

doesn't sound like a lot, but if you have 20 records that need doing, it gets a bit omre costly than 2 pieces of glass or a cunt load of vinyl being squashed ontop of it.

[johnjay]

yeh the record stoers should have one, and if its fuked they do it for us